About

Providing West Boylston and the surrounding communities with expert hearing care.

About Our Practice

We believe everyone deserves to hear their best, no matter their degree of hearing loss, lifestyle, or budget. We are dedicated to helping people of all ages find the right hearing loss solutions. Our hearing clinic is located in West Boylston but we help patients all across Massachusetts.

Meet Your Hearing Specialist in West Boylston, MA

Annette Norris

Owner/Hearing Instrument Specialist

Our founder and licensed Hearing Instrument Specialist, Annette Norris, has always loved helping people. It’s part of who she is. The first time you meet her, you’ll be able to tell how excited she is to get to know someone new.

After spending years as a full-time mom, Annette wanted to pursue a career that would let her help people in a medical environment. In 2008, she was invited to join a friend’s audiology practice as the front desk administrator. She enjoyed the challenges of keeping the practice running smoothly, and she found she could also use her problem-solving skills and compassionate personality to help patients clean and maintain their hearing aids. Her friend recognized she was a natural and supported Annette in her training as a hearing instrument specialist. After she earned her license, she began practicing alongside her friend, and she’s been a licensed hearing instrument specialist ever since.

In July 2016, Annette decided it was time to open her own practice: Hearing Your Way. She is thrilled to continue making a difference in the lives of her patients. Outside of work, she loves spending time with her family, especially her wonderful grandkids.

Meet the Professional

Diane Appleby

Office Coordinator

Diane is our friendly Office Coordinator. She has been with our team since 2021 and has worked in a variety of office settings for the past 25 years. Most recently she worked as medical transcriptionist and in a dental office. Diane enjoys meeting new people and talking with all the patients who visit us at Hearing Your Way.
In her free time, Diane enjoys golfing, biking, walking, and spending time with her kids and grandkids.